DSN port – FAQ
Quick Answers at a Glance
Whether you're looking for technical details, feature overviews, or general information—this section provides clear answers to the most frequently asked questions. Didn’t find what you were looking for? We’re happy to help—just reach out via our contact form.
General Questions about DSN port
DSN port is an industry-agnostic management platform that helps companies and organizations implement legal requirements efficiently and practically—across Data Protection, Compliance, the EU AI Act, and Information Security.
As a modular 360° management solution, DSN port can be tailored to your exact needs and expanded at any time. Currently available modules include: Data Protection, Compliance, and Artificial Intelligence. For organizations with a works council, we also offer a specialized Data Protection (Works Council) module.
An Information Security module is currently in development. Each DSN port module can be used individually or combined with other modules.
DSN port is designed for companies, public institutions, and organizations that want to structure internal processes, meet legal documentation and accountability obligations, and operate with legal certainty.
It’s the ideal management solution for decision-makers and those with compliance responsibilities.
Today, more than 1,300 clients from a wide range of sectors use DSN port—including small and medium-sized enterprises (SMEs), international corporate groups, public authorities, and church-affiliated institutions.
DSN port combines deep subject-matter expertise with real-world experience. Our software wasn’t created at a desk—it’s built on over 20 years of hands-on consulting in the field.
Our mission is clear: to make complex legal requirements manageable in day-to-day practice.
What makes us unique is our interdisciplinary approach: The DSN port development team works closely with legal experts and information security specialists from the DSN GROUP. This collaboration ensures we understand exactly what organizations need to stay compliant and operate efficiently.
Since legal requirements and technologies are constantly evolving, we do too—proactively and with a clear focus on keeping our solutions practical, relevant, and future-ready.
With DSN port, you not only get a clearly structured and modular platform, but also the option for expert support. Our team of 145 consultants is ready to assist you with all matters related to data protection, compliance, information security, and AI governance. Get in touch!
DSN port currently offers the following core modules: Data Protection, Compliance, and Artificial Intelligence—all of which can be flexibly combined thanks to the platform’s modular architecture.
For example, if you already use the Data Protection Module, you can expand it at any time by adding additional modules—such as Data Protection (Works Council), Compliance, or Artificial Intelligence—to meet evolving requirements within your organization.
DSN port can also be extended with our integrated Learning Management System (LMS), enabling you to fulfill training obligations and document legally required training records directly within the system.
We’re happy to advise you on the right module combination for your organization. If you're interested, feel free to get in touch—via our contact form or in person.
Note: Data Protection (Works Council) is our specialized module designed to meet the specific data protection requirements of German works councils.
Yes, you can try DSN port free of charge and with no obligation for 30 days.
To request a trial, simply use our contact form—ideally including the module you’re interested in: Data Protection, Data Protection (Works Council), Compliance, or Artificial Intelligence.
During the trial period, you’ll have full access to all features of the selected module. If you decide to purchase a license after the trial ends, your entered data can be seamlessly transferred.
Please note: DSN port is exclusively available to businesses, self-employed professionals, and public institutions. We are unfortunately unable to provide trial access to private consumers.
DSN port pricing depends on the selected module and license tier. Each module—Data Protection, Compliance, or Artificial Intelligence—is available in three tiers: Basic, Professional, and Enterprise.
The tiers differ in three key areas:
- the number of organizations that can be assigned to a module,
- the number of users with access to that module,
- and the scope of available features.
You can also combine multiple modules flexibly—giving you a solution tailored to your organizational structure and needs.
For a full breakdown of license tiers and features, please visit our pricing page. If none of the predefined tiers fit your requirements or you have questions about pricing, feel free to reach out—via our contact form or directly.
Technical Questions about DSN port
No. DSN port is a cloud-based application (Software as a Service – SaaS) that runs in any modern web browser. There’s no need to install anything on individual devices.
The application is centrally hosted, ready to use immediately, and fully operating system–independent.
This makes DSN port a flexible solution for both small teams and complex organizational structures—whether you’re in the office, working remotely, or on the go.
Yes. Our team will support you with the implementation and initial setup of DSN port. This includes configuring your organizational structure, creating user accounts, and assigning custom access permissions.
On request, we also offer hands-on workshops and training sessions—tailored to your selected modules, your organization, and your specific needs.
If you're interested, feel free to contact us via our contact form or directly. Together, we’ll define the best approach for a smooth and successful onboarding experience.
DSN port is browser-based and optimized for a wide range of screen sizes and devices.
You can access it from your desktop PC, laptop, or popular tablets—anywhere, anytime.
The software runs independently of the operating system and does not require any additional app installation.
DSN port is continuously developed to provide new features and stay aligned with current legal requirements. Updates are typically released on a weekly basis.
In addition, critical security patches and urgent improvements may be deployed outside the regular update cycle. In most cases, updates are applied automatically in the background without affecting system availability.
If downtime is required—for example, due to planned maintenance—we will notify you in advance. Such updates are generally scheduled outside of normal business hours to minimize any disruption to your daily operations.
No, there’s nothing you need to do. DSN port is operated as a Software as a Service (SaaS) solution and is automatically updated on a regular basis.
All updates run seamlessly in the background—without manual effort and typically without any impact on system usage.
In rare cases where temporary downtime is necessary—such as during scheduled maintenance—we will inform you in advance. These updates are usually performed outside of regular business hours to avoid disruption to your operations.
Our technical support team is here to help with any questions or problems you may have.
You can reach us on business days during regular office hours at support@dsn-port.de.
For urgent technical issues, we respond quickly and with a solution-focused approach—so you can continue working with minimal disruption.
Questions About Data Protection and Information Security
At DSN port, we apply modern security standards on both technical and organizational levels. These include encrypted data transmission, role-based access controls, regular security updates, and ongoing security audits.
We closely monitor reports on vulnerabilities related to the software components we use and conduct regular penetration tests to ensure the security and resilience of our platform.
In addition, all employees are contractually committed to data protection principles upon hiring and receive regular training on data protection and information security.
DSN port is hosted in Germany at a data center operated by Plutex GmbH in Bremen. The facility is certified according to ISO/IEC 27001 (information security) and DIN ISO 9001 (quality management), ensuring the highest standards of security and operational excellence.
Key features of the hosting infrastructure include:
- Redundant systems for power supply and climate control
- A multi-layered physical security concept with 24/7 monitoring
- Regular emergency drills, backup routines, and recovery procedures
Additionally, the data center is powered entirely by green electricity, enabling sustainable and climate-conscious operations.
Data security is our highest priority. All access to DSN port takes place exclusively via encrypted connections—using HTTPS with the latest TLS encryption standards (TLS 1.2 and TLS 1.3).
This ensures that data cannot be read, copied, altered, or removed by unauthorized parties during transmission.
Even for temporary access—such as via deeplinks to specific web forms—we prioritize security: These links are protected by sufficiently long, unguessable IDs and an additional password layer to ensure secure access.
To protect data from loss or accidental destruction, DSN port is operated under a comprehensive security framework:
- All systems involved in data processing are protected by firewalls, and incoming and outgoing emails are automatically scanned for malware.
- Security-relevant software updates are applied promptly to close known vulnerabilities.
- Application data is backed up multiple times per day locally and once daily via geo-redundant full backups.
- The data center infrastructure includes uninterruptible power supply (UPS), professional climate control, and fire prevention systems—all designed to safeguard data even in the event of technical disruptions.
DSN port is protected by a comprehensive business continuity strategy designed to ensure availability and operational capability—even in the event of technical issues. Measures include:
- Automatic failover to alternative servers if individual systems go down
- Fallback access to a reduced version of the application in the event of major data center disruptions
- Documented recovery procedures for complete data center failure scenarios
- Daily backups stored near the production environment for rapid restoration
- Nightly mirroring of backup data for added protection
- Fully encrypted backup copies stored in a separate data center located in Germany
- Additional contingency and backup strategies provided by our certified hosting partner
DSN port proudly carries the seals “Software Made in Germany” and “Software Hosted in Germany”, awarded by the German Association of IT SMEs (BITMi).
These certifications reflect our commitment to high standards in software quality and data protection—and guarantee that both software development and hosting are conducted entirely in Germany.
In addition, DSN port undergoes regular penetration testing to proactively identify and resolve potential security vulnerabilities. This ensures ongoing data protection and the integrity of our platform.
Questions About the Modules in DSN port
The Data Protection Module is designed for organizations that want to implement their obligations under the General Data Protection Regulation (GDPR) in a structured, legally compliant, and resource-efficient manner.
Whether you're a business, public authority, or non-profit organization—if you process personal data, you are subject to documentation and accountability obligations under data protection law. The Data Protection Module helps you meet these requirements effectively.
It is particularly well-suited for:
- Controllers (as defined in Art. 4 No. 7 GDPR) who process personal data under their own responsibility
- Processors (as defined in Art. 4 No. 8 GDPR) who process personal data on behalf of a controller
- Data Protection Officers (internal or external)
The Data Protection (Works Council) Module is designed for companies with an internal works council that need to ensure legally compliant and transparent data protection documentation in accordance with German labor law.
It is ideal for:
- Works councils that wish to independently and securely fulfill their data protection documentation obligations under § 79a of the German Works Constitution Act (BetrVG)
- Employers who are legally responsible as data controllers and want to ensure GDPR-compliant documentation of data protection related to works council activities
- Organizations that seek a clear separation between the data protection responsibilities of the works council and the company’s broader data protection framework
With a feature set tailored specifically to works councils—including dedicated questionnaires, templates, sample entries, and exclusive training resources—the module provides a practical and efficient way to meet legal obligations under § 79a BetrVG. It also serves as a valuable extension to the core Data Protection Module.
The Compliance Module is suitable for organizations of all sizes and industries that want to meet their compliance obligations securely and efficiently. It is especially well-suited for:
- Small and medium-sized enterprises (SMEs) seeking to comply with legal requirements reliably and manage risks systematically
- Large enterprises aiming to build a structured and transparent compliance framework
- High-risk industries such as financial services or healthcare, where specialized regulatory requirements apply
- Organizations with a designated Compliance Officer (internal or external) who should be seamlessly integrated into internal processes
Whether you're establishing a new compliance management system or improving existing processes, the Compliance Module provides practical, real-world support—backed by years of consulting expertise.
The Artificial Intelligence Module is designed for organizations and companies that develop, deploy, or use AI systems or models—and must comply with the legal requirements of the EU Artificial Intelligence Act (AI Act). This includes:
- Providers of AI systems or models: Organizations or individuals that develop—or have developed—an AI system or general-purpose AI model and place it on the market or put it into service under their own name or brand, whether for commercial or non-commercial purposes.
- Deployers (users) of AI systems: Organizations or individuals that use an AI system under their own responsibility, unless it is used in the course of a purely personal and non-professional activity.
- Importers of AI systems: EU-based organizations or individuals that place on the EU market an AI system that bears the name or brand of a company established outside the EU.
- Distributors of AI systems: Organizations or individuals in the supply chain—other than the provider or importer—that make AI systems available on the EU market.
Whether you're a developer, deployer, importer, or distributor of AI technologies, the Artificial Intelligence Module helps you classify risk, meet your legal obligations, and plan appropriate mitigation measures in accordance with the EU AI Act.
The Information Security Module is suitable for organizations of all sizes and industries that want to implement information security in a structured and practical way.
It is particularly ideal for companies that need—or want—to comply with established standards such as ISO/IEC 27001 or BSI IT-Grundschutz, while maintaining flexibility.
Whether you're building a full Information Security Management System (ISMS) or improving existing security measures, the module adapts to your specific needs and supports you every step of the way.
Yes, DSN port is modular by design. You can use each module independently—or combine them as needed.
Since all modules share a common data foundation and use the same core functionalities, you can start with one module and expand at any time—without switching systems or duplicating data.
This ensures a consistent user experience, familiar workflows, and unified data management across your organization. DSN port adapts to your needs—not the other way around.
